Terms & Conditions

Welcome to Bulk Custom Apparel. These Terms and Conditions govern your use of our website and services. By accessing our website or placing an order with Bulk Custom Apparel, you agree to comply with and be bound by the following terms.

Please read these terms carefully before using our website or placing an order.

1. Introduction

Bulk Custom Apparel is a Bangladesh-based clothing manufacturing and export company specializing in custom apparel production.

These Terms and Conditions apply to all users including:

• Website visitors
• Customers
• Wholesalers
• Business partners

By using this website or placing an order, you confirm that you have read, understood, and accepted these terms.

If you do not agree with any part of these terms, you should not use our website or services.

2. Company Information

Bulk Custom Apparel provides custom garment manufacturing and export services from Bangladesh to international customers.

Our services include:

• Bulk apparel production
• Private label manufacturing
• Custom branding and printing
• Worldwide shipping

Our Product Categories Include

• Custom T-Shirts
• Tank Tops
• Vests
• Hoodies
• Sweatshirts
• Polo Shirts
• Caps
• Men’s Boxer Trunks Underwear

All products are manufactured according to client specifications, which may include custom logos, embroidery, printing, or private label branding.

3. Eligibility

To use our services or place an order, you must:

• Be at least 18 years old
• Have the legal authority to enter into binding contracts
• Provide accurate and complete information during the ordering process

Bulk Custom Apparel reserves the right to refuse service if false or misleading information is provided.

4. Orders and Production

All orders placed with Bulk Custom Apparel are subject to acceptance and production capacity.

Order Confirmation

After an order request is submitted, our team will review the following details:

• Product specifications
• Quantity
• Customization requirements
• Shipping method

An official order confirmation or invoice will be issued before production begins.

Minimum Order Quantity (MOQ)

Since Bulk Custom Apparel focuses on wholesale production, minimum order quantities may apply.

MOQ may vary depending on:

• Product design
• Fabric type
• Printing or embroidery requirements
• Packaging options

5. Customization and Design Responsibility

Bulk Custom Apparel provides customization services based on designs, logos, and artwork provided by customers.

By submitting designs or logos, the customer confirms that:

• They own the rights to the design or logo
• The design does not violate trademarks, copyrights, or intellectual property rights
• The design complies with applicable laws

Bulk Custom Apparel is not responsible for legal disputes related to customer-provided artwork.

6. Pricing and Payment Terms

Pricing for products depends on several factors including:

• Order quantity
• Product specifications
• Customization requirements
• Fabric selection
• Packaging options
• Shipping method

Prices may change depending on market conditions, raw material costs, and production complexity.

Payment Methods

We accept international payments through:

• Bank Transfer
• Wire Transfer
• Stripe
• Other mutually agreed payment methods

Payment Structure

The standard payment structure typically includes:

• Advance deposit before production begins
• Remaining balance before shipment

Production will only begin after the required deposit payment is received.

7. Production Time

Production timelines depend on several factors including:

• Order quantity
• Product type
• Customization complexity
• Fabric availability

Estimated production timelines will be shared during the order confirmation process.

While Bulk Custom Apparel strives to meet deadlines, timelines may occasionally be affected by circumstances beyond our control.

8. Shipping and Delivery

Bulk Custom Apparel offers worldwide shipping using both:

• Air Freight
• Sea Freight

Shipping methods depend on:

• Order size
• Delivery urgency
• Customer preference

Customer Responsibilities

Customers are responsible for:

• Providing accurate shipping details
• Paying import duties or customs taxes
• Following local import regulations

Bulk Custom Apparel is not responsible for delays caused by customs clearance, shipping carriers, or international logistics disruptions.

9. Import Duties and Taxes

International shipments may be subject to:

• Customs duties
• Import taxes
• Regulatory fees

These charges are the responsibility of the buyer.

Bulk Custom Apparel does not control customs regulations and cannot estimate duty charges for every country.

Customers should verify their local import regulations before placing an order.

10. Returns and Refunds

Due to the customized nature of our products, returns and refunds are limited.

Custom Orders

Products manufactured according to customer specifications are generally non-returnable and non-refundable.

However, exceptions may apply in cases such as:

• Manufacturing defects
• Significant differences from confirmed order specifications

Reporting Issues

Customers must report any issue within 7 days of receiving the shipment.

Our team will review the case and determine the appropriate resolution.

11. Quality Assurance

Bulk Custom Apparel follows strict quality control procedures throughout the production process.

Our quality assurance system includes:

• Fabric inspection
• Cutting and stitching inspection
• Printing and embroidery verification
• Final product inspection before packaging

Despite these quality checks, minor variations may occur in bulk garment production.

12. Intellectual Property

All website content including:

• Text
• Images
• Logos
• Product descriptions
• Design elements

belongs to Bulk Custom Apparel unless otherwise stated.

Users may not:

• Copy website content
• Reproduce product images
• Use company branding without permission

Unauthorized use of content may lead to legal action.

13. Website Usage

Users agree to use the website responsibly and in compliance with applicable laws.

You agree not to:

• Use the website for illegal activities
• Attempt unauthorized access to website systems
• Interfere with website functionality
• Upload malicious software

Bulk Custom Apparel reserves the right to restrict access if misuse is detected.

14. Limitation of Liability

Bulk Custom Apparel shall not be liable for:

• Indirect damages
• Business losses
• Loss of profits
• Shipping delays caused by third-party carriers
• Customs delays or import restrictions

Our liability is limited to the value of the purchased product.

15. Force Majeure

Bulk Custom Apparel will not be responsible for delays or failure to fulfill orders due to circumstances beyond our control.

These may include:

• Natural disasters
• Government restrictions
• International shipping disruptions
• Labor strikes
• Pandemics
• War or political instability

In such cases, production and delivery timelines may be adjusted.

16. Privacy and Data Protection

Bulk Custom Apparel respects the privacy of its customers and partners.

Information collected may include:

• Name
• Email address
• Shipping address
• Payment information

This information is used only for:

• Order processing
• Customer communication
• Service improvement

We do not sell or share customer data with unauthorized third parties.

17. Changes to Terms and Conditions

Bulk Custom Apparel reserves the right to update or modify these Terms and Conditions at any time.

Updated versions will be published on this page.

Customers are encouraged to review the terms periodically.

18. Governing Law

These Terms and Conditions are governed by and interpreted according to the laws of Bangladesh.

Any disputes arising from transactions with Bulk Custom Apparel will be handled through appropriate legal channels in Bangladesh.